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How does the Truemed process work at checkout?Updated 10 days ago

It's simple! Just follow these steps:

  • Add your favorite GIBBON products to your cart.
  • Select Truemed at checkout.
    Choose Truemed as your payment option. (If you're logged into Shop Pay, you'll need to log out and check out as a guest to see the Truemed option.)
  • Complete a quick health assessment.
    Fill out a short, secure clinical intake form. An independent, licensed clinician will review your information to determine eligibility.
  • If approved, pay with your HSA or FSA.
    If you qualify, your Letter of Medical Necessity (LMN) will be generated automatically, allowing you to complete your purchase using your HSA/FSA card.


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