Orders
Can I use FSA/HSA funds to purchase a SlackBoard, SlackRack, or Slackline?
At this time, we don’t provide FSA/HSA documentation for SlackBoard, SlackRack, or Slackline purchases. Since every plan is different, we recommend checking directly with your insurance provider to see if your purchase might be eligible.
Do you offer a military discount?
Yes — military members only. Please email us at [email protected] with proof of military service, and our team will be happy to provide you with a discount code. Thank you for your service!
How do I Place a Tax-Exempt Order?
To place a tax-exempt order, please contact our team directly at [email protected] and include your tax-exempt documentation. Once we receive and review your documentation, we’ll provide instructions on how to complete your order without sales tax.
What do I do if I received the incorrect item?
If you received the incorrect item or SlackBoard design, please use our online warranty portal to submit a claim to have the product exchanged.