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Returns & Warranty

What is the return policy?

We’re confident you’ll love your SlackBoard. If for any reason it’s not the right fit, you may return it within 30 days of purchase for a full refund, minus return shipping charges (if applicable). Please note that expedited outbound shipping fees...

What is your warranty policy and how do I file a claim?

We offer a 2-year warranty on all SlackBoards, covering manufacturing defects or failures caused by normal use. To file a warranty claim, please file a claim here. Be sure to have your order number, a description of the issue, and any photo...

How do I return my order?

We’re confident you’ll love your SlackBoard. If for any reason it’s not the right fit, you may return it within 30 days of purchase for a full refund, minus return shipping charges (if applicable). If you use a return label provided by us, a $19 USD

Do you offer exchanges?

No, at this time we do not offer exchanges of products. If you would like a different product than originally ordered, please process a return request and new order (applicable return label fees apply).